I am just now reconciling my rental incomes from 2021 due to a life threatening illness. As I am preparing for my 2021 tax, I noticed there is no record of any electronic payment nor any deposit from one of my tenants for the Dec 2021 rent, can I still collect this rent? If so, how do I go about doing that? What if she says she did make a payment, should I just take her word for it?

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Ask the tenant to show proof of payment. If no proof is given, you can initiate an small claims action if the tenant refuses to pay. 

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